Privacy Policy

1. Introduction

Azure Venture Properties Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website azure-venture.com or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Property preferences and search criteria
• Financial information (for property valuations and mortgage advice)
• Communication records and correspondence
• Marketing preferences and consent records

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and tracking technologies data

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide property services including sales, rentals, and valuations
• To communicate with you about properties and services
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations and regulatory requirements
• To prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To perform our property services
• Consent: For marketing communications and cookies
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with property regulations and anti-money laundering requirements

5. Information Sharing and Disclosure

We may share your information with:

• Property vendors and purchasers (as necessary for transactions)
• Legal representatives and conveyancers
• Mortgage brokers and financial advisors (with your consent)
• Professional service providers and contractors
• Regulatory bodies and law enforcement (when required by law)

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Typically, we retain client data for 7 years after the completion of services, in line with property industry standards.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data in certain circumstances
• Restrict processing of your data
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications
• Lodge a complaint with the ICO

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage (with consent)
• Marketing Cookies: For personalised advertising (with consent)

You can manage your cookie preferences through our cookie banner or browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Staff training on data protection
• Access controls and authentication

10. International Transfers

We primarily process data within the UK. If we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.